How It Works?

Frequently Asked Questions


(Your Private Transfer)
  • Creating An Order

    You can either choose to fill in our online form, or call us directly if you are interested in hiring an airport transfer or any private tour.

  • Order Details

    Please select your pickup location (Otopeni Airport, Bucharest or Other) and your destionation. In Address textbox, please provide us the name of you hotel, your apartment location or your business meeting point.
    Add Passengers Number. We need this information in order to send you the right vehicle ( If you are 4 adults traveling and one 2 month old baby, please choose 5 passengers ). We will send you a Van for 8 passengers, not a small regular car.
    Arrival and / or Returning Dates are mandatory. For arriving in Otopeni Airport, please select the date the flight will land in Bucharest, not the departure date from your country.

  • Passengers Details

    In Your Name textbox, please add the lead passengers name. Our driver will write this on an iPad or board to be able to recognize you.
    We will use the Email address to send you the confirmation.
    Your mobile phone number is not mandatory, but is good to have in case our driver is late or he is can't find you.


(And Cost)
  • Cost

    The cost for your transfers is calculated based on your selections: Destination, Passengers Number and Special Requests.

  • Cash Payment

    You can pay for our service by Cash ( directly to the driver using Euro, RON or USD as you wish ).
    For both ways transfers and cash payment ( less then 9 passengers ), you can pay for everything on returning transfer.

  • Online Payment

    You can use your credit card or PayPal account to prepay your transfers.


(Our Driver)
  • Meeting In Otopeni Airport

    We are tracking all flights to make sure we are in the airport by the time your land. Our drivet will wait for you in Otopeni Airport in front of the flower shop. So please when you are going through the baggage claim exit, go to RIGHT, not left.

  • Meeting In Bucharest Train Station

    Our driver will wait for you in Bucharest Train Station in front of McDonalds Restaurant with your name written on an iPad after your train will get here.

  • Meeting In Bucharest

    Either you are staying in a hotel or apartment, our colleague will be at time you mentioned in front of your apartment house or at the hotel reception.


  • Changes

    Changes to your rezervations must be sent to us in writing using email or WhatsApp and will not take effect until we receive them and confirm to you by email, phone or WhatsApp that we can implement the change.

  • Passengers Number or Destination

    If you have any changes to the pick up or drop off location or number of passengers and this generates an additional charge (extra members for your jurney), you will have to pay the additional cost at the time of your arrival or departure.

  • Extra Charges

    There will be no extra charge for flight delays.


  • Inside Bucharest

    Any cancellation made with 2 two hours in advance of your pick up time from Otopeni Airport to Bucharest or Bucharest to Otopeni Airport is free of charge. In case of online payment, all your money will be refounded if you cancel up to 2 hours advance before pick-up time.

  • Outside Bucharest

    For any transfer from Otopeni Airport to any address outside Bucharest, or from Bucharest to any address except Otopneni Airport, the cancellation needs to be done with 24 Hours before pick up time. Otherwise you will need to pay the cost for your transfer.

  • Extra Charges

    There will be no extra charge for flight delays.


  • Storing Personal Data

    All your personal informations are stored using Secured Channels to our Database.

  • Sharing Your Personal Data

    In order to complete your transfers requests, the only informations that will ever be sent to the drivers or other partner companies are:
    Your Name,
    Your Pick Up Date and Time,
    Your Flight Number
    Your Destination Address.

  • Deleting Your Personal Data

    If you want for your personal information to be deleted from our Database, please write us an email :

Transilvania Castles Tour

One day tour - Peles and Dracula Castles + Brasov City

Peles Castle Sinaia
Dracula Castle Bran

Our driver is at your disposal for 12 hours and he will stop wherever and whenever you want to eat or to take pictures.